Frances is Director for Asia of Harvard Alumni Association（2013-2018）.

She has 20+ years of experience in cross-culture communications consulting. She joined Hill & Knowlton, the world’s top PR consultant firm as the Senior Vice President, leading the practice of crisis communications and government relations. She was also the global leader of Chinese companies going global.

Frances has deep knowledge of cross-culture communication and issues management.

She was responsible for the State Council Information Office (SCIO) appointing H&K to conduct training for Chinese Government spokespersons at both central and local levels. She also worked with the Chinese Mayors Association to conduct training for more than 300 mayors across China.

Frances was the key international advisor for BOCOG (Beijing Organizing Committee of  2008 Olympics)

Frances graduated with MPA from Harvard University (2002-2003). She is the Mason Fellow of Harvard Kennedy School.

She is the author or co-author of several books:  learning from the world’s most famous case studies (CITIC 2004). Talk to lead —- 10 Classes for Chinese business leaders on public speaking in English (CITIC 2017).